Hello, I’m Rebecca (Becky, Bex...), a communication specialist working across brand, service & customer experience (written & visual).
I unravel the gnarly & complex, connect dots and unpack brains & ideas to make the world simpler and more enjoyable through words, pictures and experiences.
If people need to see it, hear it, feel it and act on it, I’m here for it.
What I do:
Brand Strategy & Positioning // Brand TOV & Storytelling //
Customer, Service & Marketing Comms // Instructional & Technical Copy //
CX, UX & IU Design + Copy // Marketing Campaigns + Content // Social Media Campaigns + Content // Copywriting & Editing // Graphic & Information Design
Customer, Service & Marketing Comms // Instructional & Technical Copy //
CX, UX & IU Design + Copy // Marketing Campaigns + Content // Social Media Campaigns + Content // Copywriting & Editing // Graphic & Information Design
Who for:
Any person, team, organisation or industry dedicated to making a positive, human difference out there; the world changers and happiness makers who do things differently, break down barriers, care about people and connect us together through purpose, place or pleasure.
I've worked with:
The Electoral Commission // Coop Energy // Grosvenor // Mitchells & Butlers; Premium Country Pubs, Vintage Inns, Harvester, Innkeepers Collection // Young's Pubs // Creative Technology // Homewise // Frazer Randall // Kaizen Industrial // Martlets // National Star College // NatSpec // The Human Hive // Crypto Concepts Accounting // Intogames // Darren Abrahams // Peter Docker // Emma Smith //
... and so many more brilliant people.
About Me:
I've been working in words, pictures and experiences for over 24 years. I cut my teeth as a graphic designer, copywriter and press officer for a housing association, made the leap from in-house to agency/consultancy side and soared into the world of brand, marketing & customer experience. I founded a successful creative agency, suffered a life-altering event that made me stop, and now I collaborate with a small group of incredible clients & creative colleagues.
If you asked me what my best skills are, I'd say: I'm great at helping people find their authentic place, position and voice; I'm particularly good at tackling difficult subjects, unpacking gnarly problems and simplifying complex structures; I'm excellent at helping people to think, see and hear things differently; My work creates useful, valuable information & communication that people enjoy interacting with.
I live in Brighton & Hove.
Think we might click?
Drop me a message and we'll do a 'hello'.
Thank you! I'll get back to you within 48hrs, unless it's the weekend.